Looking for the RTW peace dove?

Gabrielle Lis

Believe it or not, when conflict arises in RTW there ARE ways of dealing with it...

It’s a familiar refrain. “Communication breakdown was a big issue for both our physical claims and our psych claims. And we just didn’t really have the right approach to that. We certainly weren’t approaching conflict early enough, when the issues were in their infancy.”  Karen Linford, an OHS/WorkCover Consultant at Austin Health, knows all about the problems caused by unhealthy workplace conflict. S...

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