Case Management Handbook

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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

How RTW professionals can improve health literacy to help injured workers navigate care

contributorLauren Finestone

Injured workers often struggle to understand medical jargon. RTW professionals can improve health literacy by using plain language, checking understanding and linking information to real life so workers can better engage in their care and return to work s

The waiting room — How administrative delay creates perpetual patients

contributorTanya Cambey & Dr Mary Wyatt

What happens when the queue becomes the intervention.

IMEs for return to work: are we answering the wrong questions?

contributorTanya Cambey & Dr Mary Wyatt

When biomedical assessment meets psychosocial reality

Webinar recording — Automation of Task Demands Information - A benefit or distraction for improved recovery and RTW?

contributorMichael Lawrance, Dr Forbes Smith & Roscoe McCord

This webinar explores the promise and pitfalls of digital task analysis tools in return to work practice.

The assessment carousel — Part 2: Procedural justice and system impacts

contributorTanya Cambey & Dr Mary Wyatt

How the process of assessment — not just the number — shapes outcomes in workers' compensation.

The assessment carousel — Part 1: When proving replaces improving

contributorTanya Cambey & Dr Mary Wyatt

How repeated assessments delay recovery in workers' compensation

Webinar recording — Turning Data into Better Recovery: Results from Navigator Support Program

contributorStacey Williams & Sharn Meneilly

Navigator Group's Stacey Williams and Sharn Meneilly present evidence that early psychosocial support transforms recovery outcomes and prevents secondary psychological injuries in workers' compensation claims.

From patient to pain detective — Kieran O'Sullivan's pattern-based approach

contributorLauren Finestone

Irish physiotherapist Kieran O'Sullivan shares practical tools for helping patients identify their personal pain triggers and break the cycle of persistent back pain.

Webinar recording — Early Interventions To Mitigate Distress Following Road Traffic Injury

contributorDr Alison Sim

Dr Alison Sim, University of Sydney, presents research on innovative early intervention strategies designed to improve recovery outcomes and experiences for people navigating compensable care after road traffic injuries.

Better days by design — MoreGoodDays' approach to persistent musculoskeletal pain

contributorLauren Finestone

A digital health platform is bringing evidence-based persistent pain to people's homes, with specialised programs now entering the return-to-work sector.

Webinar recording - Online Pain Education Network (OPEN): Meeting the challenges of providing training in high value pain management

contributorProfessor Michael Nicholas

Professor Michael Nicholas from the University of Sydney will outline the key components of this initiative designed to equip healthcare providers with the confidence and skills needed to support injured workers with persistent pain.

Bringing ‘It Pays to Care’ to life — How biopsychosocial care can prevent long-term disability

contributorLauren Finestone

When a truck driver develops chronic back pain, the approach to managing his physical condition and psychosocial factors can determine whether he keeps working or faces long-term disability.

Webinar recording - The Workers' Voice Project: Re-imagining Workers’ Compensation from a lived experience perspective

contributorProfessor Alex Collie

Presented by Professor Alex Collie, Director of the Healthy Working Lives Research Group at Monash University, this research aims to address the stress and complexity that many injured workers face during the claims process.

Breaking the Sound Barrier — Why David suffered in silence

contributorLauren Finestone

A call centre worker's throat discomfort reveals how workplace barriers can compound to transform a manageable health issue into a 6-month silent struggle that threatens wellbeing and career.