Case Management Handbook

Case
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About this site

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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

When a step becomes a stumble — How missed psychosocial opportunities affect injury recovery

contributorLauren Finestone

A case study of a worker's plantar fasciitis reveals how addressing the full spectrum of an injury's impact — physical, psychological and social — creates the conditions for successful RTW.

What’s your plan B? — Coles’ fresh approach to restocking injured workers' career options (Part 2)

contributorLauren Finestone

An innovative approach to vocational rehabilitation shows how employers can go beyond legal compliance to genuinely support their workers' long-term career prospects and well-being.

What’s your plan B? — Coles’ fresh approach to restocking injured workers' career options (Part 1)

contributorLauren Finestone

An innovative approach to vocational rehabilitation shows how employers can go beyond legal compliance to genuinely support their workers' long-term career prospects and well-being.

Webinar recording — Using Wearable Technology to Build Worker Confidence When Returning from Injury

contributorScott Coleman

Discover how sports science technology is enhancing return-to-work programs. Presented by Scott Coleman, industry leader in workplace injury prevention with over 20 years of experience working with elite athletes.

'Listen, believe, enable' — Voices from inside the workers' compensation system

contributorLauren Finestone

Two stories from Lived Experience Advisors in the Workers' Voice project offer insights into how the system works — and sometimes doesn't work — for those it serves.

Webinar recording — Optimising Workplace Health: The Business Case for Modernising Training for Computer Users

contributorDr Liz Kirk & Dorit Ozchakir

Join experts Dr. Liz Kirk and Dorit Ozchakir for a webinar exploring why traditional ergonomic approaches fall short in today's evolving work environments.

Ground control to workplace health — Preventing psychological claims before they launch

contributorLauren Finestone

Research from SuperFriend reveals how measuring workplace experiences could help predict and prevent psychological claims before they occur.

A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 1

contributorLauren Finestone

Using a navigation metaphor — including navigation tips for RTW professionals — we explore a factory worker's journey to show how language barriers, cultural factors, passive coping strategies and unaddressed concerns can create detours o

Learning from Lisa's story — Key questions for supporting the mental health of healthcare workers’

contributorLauren Finestone

A case study illuminates a critical aspect of healthcare — the mental health of those who care for others.

Life after workers' compensation — a ‘new normal’

contributorLauren Finestone

A study challenges the assumption that once a claim is settled, the worker's journey is complete.

Webinar recording — Value-based care in action: Leveraging digital programs for tangible outcomes in workers' compensation.

contributorElyssa Wiecek & Fiona Hammond

The webinar explores how digital health solutions can improve workers' compensation outcomes through evidence-based care delivery and proper evaluation frameworks.

A tool to help workers make a health disclosure decision

contributorInstitute for Work and Health

An evidence-based tool called DCIDE can help people think through a decision to share personal information at work.

Webinar recording — Optimising case management: RTWSA's evolving strategies for effective return to work

contributorMichael Francis, CEO, ReturntoWorkSA

Effective case management is a key element for successful recovery and RTW. In this webinar, Michael Francis, CEO of ReturnToWorkSA, discusses what lies behind the excellent results produced by ReturnToWorkSA's case management system.

Happiness as a healing tool? — 5 strategies for supporting injured workers

contributorLauren Finestone

Did you know that by fostering happiness at work, RTW professionals and employers can support injured workers’ recovery?