Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
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Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

‘I can do that’ — how building self-efficacy can support workers return to work

contributorLauren Finestone

How to help build self-efficacy — tips for supporting a worker who may have lost confidence after being away from work.

Q&A with mental health workplace consultant

contributorRTWMatters team

"Since the pandemic started, there is a general desire by workplaces to do more about workplace mental health – and to move beyond the awareness raising stage to taking effective workplace action"

Webinar recording: Rebuilding one shattered brick at a time - understanding workplace bullying

contributorMichael Plowright

Michael Plowright, Director of Working Well Together shares from over two decades of leadership and experience in changing the perceptions of bullying behaviour.

Webinar recording: No Time for Health - New ways to overcome the challenges of engaging with small business around mental health and wellbeing

contributorDr Sarah Cotton

An important conversation about the challenges of engaging with small business owners and how we can begin to bridge the gap with this unique group to protect and promote their mental health and wellbeing.

A call to pillows!

contributorRTWMatters team

Organisations have a lot to gain from battling insomnia, with benefits ranging from increased productivity, less burnout, better worker mental health and fewer workplace accidents. And research shows that workplace interventions can improve sleep.

Guidelines for diagnosing, managing and trouble-shooting mental health claims

contributorRTWMatters team

GP guidelines on the assessment and management of work-related mental health conditions aim to reduce unnecessary “unfit for work” certificates and improve recovery outcomes.

Mates in Construction builds better mental health

contributorNational Workplace Initiative

“We called 52 industry leaders together at a national level in Sydney and essentially asked, are we happy being the ambulance at the bottom of the cliff or do we look at what we can do further upstream?”

How workers feel about getting hurt impacts how and when they get better

contributorRTWMatters team

Psychological responses to work injury impact recovery. Australian researchers have interviewed stakeholders and summarised the evidence, developing practical advice to improve the RTW journey.

Unreliable, dangerous, incompetent?

contributorRTWMatters team

Awareness of workplace injury stigma is low amongst Australian employers but the costs may be high, according to a report commissioned by Safe Work Australia.

Getting the workplace onside

contributorDr Mary Wyatt

A guide to help insurance case managers, RTW Coordinators and rehabilitation providers motivate immediate supervisors and senior managers to better manage work injury.

Webinar recording: Two highly experienced and effective case managers share their experience of what works

contributorJenny Sandells and Cathy Bland

Dr Wyatt interviews two case managers involved in an extremely effective evidenced based proactive and early intervention approach.

Motivate workers by meeting their needs

contributorDanielle Mik

Injured workers will continue to struggle with motivation unless the system takes charge of training case managers, doctors and employers in empathy and emotional intelligence.

An evidence-informed approach to motivating change

contributorDr Mary Wyatt

Motivating injured workers to make positive change may become easier if you match your approach to their current ‘stage of change’: denial, considering change, preparing to take action, actively changing, maintaining wins or enjoying success.

Webinar recording: My top strategies for rehabilitation case management

contributorTatjana Jokic

In this webinar psychologist, Tatjana Jokic shares top strategies for effective case management.