Case Management Handbook

Case
Management
Handbook

Articles and Topics

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About this site

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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

From fear to healing — Part 2: A practical framework for moving people from fear to self-efficacy

contributorLauren Finestone

Healing happens in a state of safety and care, not fear. We need to create the conditions for that.

From fear to healing — Part 1: The fear state driving failed RTW

contributorLauren Finestone

Healing happens in a state of safety and care, not fear. We need to create the conditions for that.

When trauma disrupts daily life — A community-based approach to recovery after a motor vehicle crash

contributorLauren Finestone

Community-based exercise physiology programs are being used to support psychological recovery following motor vehicle crashes.

The pain of deprescribing opioids in workers’ comp

contributorLauren Finestone

Long-term opioid use is common in workers’ compensation, and far harder to unwind than to start. A focus on early intervention, independent oversight and tailored deprescribing is opening the door to better outcomes for patients.

The longer you doubt, the longer they're out

contributorTanya Cambey

A message to insurers and regulators about the unintended consequences of adversarial claims management.

Trust as a tool for recovery and RTW

contributorLauren Finestone

A new approach to psychological injury claims is helping workers and employers rebuild trust and achieve better outcomes.

The 3 P’s grid — A quick and practical framework for using the biopsychosocial model

contributorLauren Finestone

A 5-minute method for bringing the biopsychosocial model to life in busy clinics.

Hands-off — the future of physiotherapy is here

contributorLauren Finestone

The traditional model of passive treatments — where patients lie on tables while therapists do things to them — is giving way to something more empowering: helping patients take control of their own recovery.

‘BIG empathy’ is a RTW superpower

contributorLauren Finestone

Jennifer’s story shows how hidden trauma can follow people into their jobs and shape how they react to and cope with events at work. She has a practical, human approach to building workplaces where mental health is recognised, protected, and valued.

The hidden challenge of health literacy and its impact on injured workers

contributorTanya Cambey

What we say matters as much as what we do. For injured workers with limited health literacy, our words may matter even more.

Hands-off — the future of physiotherapy is here

contributorLauren Finestone

The traditional model of passive treatments — where patients lie on tables while therapists do things to them — is giving way to something more empowering: helping patients take control of their own recovery.

When 'abnormal' is normal — rethinking how we report spinal imaging

contributorDr Mary Wyatt & Tanya Cambey

Words matter. Context matters. How we report imaging findings can either contribute to harm or support recovery.

How intermediaries are helping workers with chronic and episodic conditions stay in their jobs

contributorLauren Finestone

Three Canadian organisations show how evidence turns into action when the right people share the right tools.

The treatment lottery — When postcode and pathways shape recovery

contributorTanya Cambey & Dr Mary Wyatt

Two workers. Same injury. Same employer. Same compensation scheme. Different recovery paths.