Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Psychological claims: Part 4

contributorRobert Aurbach

How can you change old habits of thinking into new and more positive ones? How can you replace the old record with a brand new one?

Psychological claims: Part 3

contributorRobert Aurbach

The history is not just a formality, but how do you come up with questions to gain a greater insight into a situation?

Psychological claims: Part 2

contributorRobert Aurbach

Various models of interaction between you and the worker are available. It's a matter of choosing the one which for you has the best success rate.

Psychological claims: Part 1

contributorRobert Aurbach

As an RTW professional, how do you feel when faced with assessing a psychological claim, and how can you prepare yourself for the challenges?

Influence: Steps to instantly connect with the claimant

contributorCarolyn Mounce

Building immediate rapport in return to work can turn adversary into ally.

The art of influence in return to work

contributorCarolyn Mounce

Are the latest sales and marketing techniques an untapped resource in return to work?

Webinar Recording: Living in parallel universes.

contributorDr Darren Beales

This webinar explores the beliefs of physiotherapists and claims manager about treatment for injured workers.

Webinar Recording: Participatory Ergonomics & Manual Handling

contributorEmma Morgan & Rachel Doody

“Participatory Ergonomic” can increase workplace involvement in controlling manual handling risks.

Tension before and after an injury

contributorDr Mary Wyatt

A cost analysis of the workplace culture and its impact on return to work.

eLearning: Musculoskeletal troubles

contributorDr Mary Wyatt

Understanding the difficulties everyone faces with musculoskeletal problems can help you help workers.

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn about the skills and resources required to be effective with telephonic case management.

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people with common health problems.

What is telephonic case management?

contributorTom Barton

What is the evidence that telephonic case management works, and what are the benefits?

7 Tips for getting the best out of your rehabilitation provider

contributorSonya Faull

These tips will help ensure that you get great results from your rehabilitation provider. Remember that it's a partnership!