Case Management Handbook

Case
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About this site

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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Mental health emergencies

contributorStefanie Garber

Most workplaces have trained first aiders to respond to emergencies. But what if the emergency is mental health related?

When disaster strikes

contributorStefanie Garber

The support offered to a worker with catastrophic injuries can be vital to the person's recovery.

Fixing pain versus managing injury

contributorStefanie Garber

Encouraging a client with a chronic injury to "manage" their condition may have better long-term outcomes than a quick fix.

Apologies go a long way in work injury

contributorStefanie Garber

Offering injured workers an apology is likely to decrease long-term claims and improve outcomes for all parties.

Recorded webinar: Bullying, interpersonal conflict and psychological injuries - Dr Doron Samuell

contributorDr Doron Samuell

Whilst psychological injury claims are less common that physical workplace injuries, they represent almost a quarter of the expense that all insurers are incurring as a result of these conditions.

Who gets bullied by whom?

contributorStefanie Garber

An insight into common personality traits shared by victims of bullying, as well as characteristics of bullies, help organisation's prevent workplace harassment.

6 steps to a bully-free workplace

contributorStefanie Garber

Workplace bullying can seem difficult to tackle. A sensitive approach to bullying claims combined with a preventative approach prevent bullying in the long-term.

Everyone plays a role in workplace bullying

contributorStefanie Garber

Bullying is more than individual conflict. Factors like policies, leadership and workplace culture can all lead to workplace bullying.

Fighting back: dealing with workplace bullies

contributorStefanie Garber

Taking a long-term preventative approach to bullying is cheaper and more effective than reacting to individual cases.

An introduction to workplace bullying

contributorStefanie Garber

What is workplace bullying? How common is bullying? What forms does bullying take? How does bullying affect the victim and the organisation?

Cartilage tears

contributorDr Mary Wyatt

Knee cartilage tears explained. What is it, how is it diagnosed and how is it treated?

Chondromalacia - now what is that?

contributorDr Mary Wyatt

This article provides information on knee cartilage disorders, their treatments and a case study.

Injustice in return to work: part 2

contributorStefanie Garber

A sense of unfairness may lead to worse health outcomes for injured workers, as well as lower return to work rates.