Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Webinar Recording: Living in parallel universes.

contributorDr Darren Beales

This webinar explores the beliefs of physiotherapists and claims manager about treatment for injured workers.

Webinar Recording: Participatory Ergonomics & Manual Handling

contributorEmma Morgan & Rachel Doody

“Participatory Ergonomic” can increase workplace involvement in controlling manual handling risks.

Tension before and after an injury

contributorDr Mary Wyatt

A cost analysis of the workplace culture and its impact on return to work.

eLearning: Musculoskeletal troubles

contributorDr Mary Wyatt

Understanding the difficulties everyone faces with musculoskeletal problems can help you help workers.

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn about the skills and resources required to be effective with telephonic case management.

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people with common health problems.

What is telephonic case management?

contributorTom Barton

What is the evidence that telephonic case management works, and what are the benefits?

7 Tips for getting the best out of your rehabilitation provider

contributorSonya Faull

These tips will help ensure that you get great results from your rehabilitation provider. Remember that it's a partnership!

Recorded webinar: Case Study & Discussion - Reintegration after a difficult bullying / harassment case

contributorMandy Stuart & Carol Churchill

Bullying/harassment claims can be complex to assess and manage. A thorough assessment may require an investigation.

Reducing disputes is child's play

contributorRobert Aurbach

Remember when you were a child? A sibling or playmate did some harm to you. What did you do? A parent or teacher most likely gave you exactly what you needed.

Case study: everyone has a role to play

contributorStefanie Garber

Employers and supervisors are key components of the return to work process. Without their support, a return to work program is unlikely to lead to a successful outcome.

Case study: let the client help you help them

contributorStefanie Garber

Each client comes with their own unique history, personality and circumstances.

Case study: Flexible approaches can kickstart cases

contributorStefanie Garber

Despite the best efforts of the return to work manager, some cases seem to make little progress. Looking beyond the physical injury for solutions can help boost a client's chances of returning to work.

Case study: Impact of suspicion on a claim

contributorStefanie Garber

How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?