Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Kicking goals

contributorStefanie Garber

Goal setting is a vital tool in the return to work process, but using it effectively can pose a challenge.

Case Study: Cool, calm and in control

contributorStefanie Garber

A worker's confidence and approach to self-management can make the difference between a successful return to work and permanent incapacity.

8 steps for tackling long-term cases - Part 2

contributorDr Mary Wyatt

Picking up a long-term case for the first time can seem daunting. Here are a series of steps to help you structure your approach.

8 steps for tackling long-term cases - Part 1

contributorDr Mary Wyatt

Picking up a long-term case for the first time can seem daunting. Here are a series of steps to help you structure your approach.

Musculoskeletal conditions: Part two - dealing with MSDs

contributorDr Mary Wyatt

How do you deal with musculoskeletal disorders in the workplace?

Musculoskeletal conditions: Part one - a primer

contributorDr Mary Wyatt

Musculoskeletal disorders are a leading cause of compensated injury, but what exactly are they?

Communicating with doctors: the finer points

contributorTom Barton

Dr Robyn Horsley, OAM, explains the issues when communicating with a treating doctor.

Ten tips for communicating with doctors

contributorTom Barton

Dr Robyn Horsley gives us ten tips for great communication with the treating doctor.

Saying 'I do' to employee engagement: part 2

contributorScott Sanderson

We look at the practical measures organisations can take to encourage employees to work with them, not for them

Saying 'I do' to employee engagement: part 1

contributorScott Sanderson

In Part 1 of this 2-part series we explore the characteristics and benefits of engaged employees

Discussing surgery

contributorDr Mary Wyatt and Tom Barton

If an employee you are assisting is considering surgery, you can make a difference to their recovery and return to work by discussing the decision-making process with them.

Surgery support

contributorDr Mary Wyatt and Tom Barton

Make a big difference by assisting employees who've decided on surgery. Information can make a huge different in their recovery and return to work.

Who is going to tell them, you or me?

contributorLouise Marshall

Better ways of delivering bad news

Supervisors apathetic about RTW? 6 simple apathy busters

contributorGabrielle Lis

Apathy is anathema to return to work, which requires energy, clear-thinking and a liberal dose of TLC. So what makes supervisors apathetic about it?