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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Tom Barton
What is the evidence that telephonic case management works, and what are the benefits?
Sonya Faull
These tips will help ensure that you get great results from your rehabilitation provider. Remember that it's a partnership!
Robert Aurbach
Remember when you were a child? A sibling or playmate did some harm to you. What did you do? A parent or teacher most likely gave you exactly what you needed.
Stefanie Garber
Offering injured workers an apology is likely to decrease long-term claims and improve outcomes for all parties.
Dr Mary Wyatt and Stefanie Garber
People respond to positive acts with positive deeds of their own. Increasing positive experiences could boost return to work rates.
Dr Mary Wyatt and Stefanie Garber
Workers' compensation is plagued by low trust levels - increasing goodwill in the system could boost return to work rates.
Dr Phillip Meyerkort
This webinar explores how RTW Coordinators and Claims Managers can communicate effectively with treating practitioners to establish a cooperative relationship.
Paul Coburn
Occupational physiotherapy expert Paul Coburn explains the principles of good physiotherapy and how you can positively influence practitioners.
Robert Aurbach
Rob Aurbach talks about the neuroplasticity, and the impact of negative messages on pain and return to work.
Joe Dunn
An interview with psychiatrist Dr Joe Dunn on improving relationships with doctors, and some of the other complexities of the patient, doctor, insurer interaction.
SuperDoc
We all know what happens to that which goes around (it comes around), so why do we sometimes forget that to get respect in the workplace, we have to give it too?
SuperDoc
Gather round, gather round. I've got a story to tell - and it all starts with a simple question...
SuperDoc
Want positive results from your clients? Check your attitude. It can have a huge impact.
Scott Sanderson
Theo Feldbrugge's webinar presentation explains how 'learned optimism' can improve return to work outcomes.