Case Management Handbook

Case
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Handbook

Articles and Topics

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About this site

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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Bringing ‘It Pays to Care’ to life — How biopsychosocial care can prevent long-term disability

contributorLauren Finestone

When a truck driver develops chronic back pain, the approach to managing his physical condition and psychosocial factors can determine whether he keeps working or faces long-term disability.

Webinar recording - The Workers' Voice Project: Re-imagining Workers’ Compensation from a lived experience perspective

contributorProfessor Alex Collie

Presented by Professor Alex Collie, Director of the Healthy Working Lives Research Group at Monash University, this research aims to address the stress and complexity that many injured workers face during the claims process.

Webinar recording — Mastering Workplace Communication: Implementing the IECCC Framework for Better Recovery Outcomes

contributorDr Mary Wyatt & Rhea Mercado

Dr. Mary Wyatt and Rhea Mercado share practical insights from the new It Pays to Care initiative Messaging Matters - The IECCC Framework.

Webinar recording — Using Wearable Technology to Build Worker Confidence When Returning from Injury

contributorScott Coleman

Discover how sports science technology is enhancing return-to-work programs. Presented by Scott Coleman, industry leader in workplace injury prevention with over 20 years of experience working with elite athletes.

Webinar recording — Optimising Workplace Health: The Business Case for Modernising Training for Computer Users

contributorDr Liz Kirk & Dorit Ozchakir

Join experts Dr. Liz Kirk and Dorit Ozchakir for a webinar exploring why traditional ergonomic approaches fall short in today's evolving work environments.

Webinar recording — Value-based care in action: Leveraging digital programs for tangible outcomes in workers' compensation.

contributorElyssa Wiecek & Fiona Hammond

The webinar explores how digital health solutions can improve workers' compensation outcomes through evidence-based care delivery and proper evaluation frameworks.

A tool to help workers make a health disclosure decision

contributorInstitute for Work and Health

An evidence-based tool called DCIDE can help people think through a decision to share personal information at work.

Webinar recording — Optimising case management: RTWSA's evolving strategies for effective return to work

contributorMichael Francis, CEO, ReturntoWorkSA

Effective case management is a key element for successful recovery and RTW. In this webinar, Michael Francis, CEO of ReturnToWorkSA, discusses what lies behind the excellent results produced by ReturnToWorkSA's case management system.

Happiness as a healing tool? — 5 strategies for supporting injured workers

contributorLauren Finestone

Did you know that by fostering happiness at work, RTW professionals and employers can support injured workers’ recovery?

A story of hope for people living with persistent pain — Part 3: the clinician’s role in managing chronic back pain

contributorLauren Finestone

The final instalment of our summary of the podcast conversation between Dr Rangan Chatterjee and Professor Peter O'Sullivan highlights how clinicians' approaches, beliefs and communication can affect patient outcomes and overall well-being.

A story of hope for people living with persistent pain — Part 2: How movement and breathing can help back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is a valuable resource for anyone dealing with back pain. In Part 2 of our 3-part summary of this conversation, O'Sullivan discusses the importance of relaxation

A story of hope for people living with persistent pain — Part 1: The mind-body connection in back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is an important resource for anyone dealing with back pain.

Webinar recording - The Future of Recovery: Integrating AI to deliver evidence-based early intervention

contributorLibby Roberts

Libby Roberts explores how generative AI is revolutionising allied health by enabling scalable, evidence-based early intervention and recovery support.

Webinar recording — Chronic Pain in Claims

contributorKathy Hubble

Kathy Hubble of Amelio Health, delves into the nature of chronic pain, explores approaches to its management, and offers valuable insights for healthcare professionals, claims managers, and anyone involved in supporting individuals with chronic pain condi