Case Management Handbook

Case
Management
Handbook

Articles and Topics

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About this site

About
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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Life after workers' compensation — a ‘new normal’

contributorLauren Finestone

A study challenges the assumption that once a claim is settled, the worker's journey is complete.

Webinar recording — Value-based care in action: Leveraging digital programs for tangible outcomes in workers' compensation.

contributorElyssa Wiecek & Fiona Hammond

The webinar explores how digital health solutions can improve workers' compensation outcomes through evidence-based care delivery and proper evaluation frameworks.

A tool to help workers make a health disclosure decision

contributorInstitute for Work and Health

An evidence-based tool called DCIDE can help people think through a decision to share personal information at work.

Webinar recording — Optimising case management: RTWSA's evolving strategies for effective return to work

contributorMichael Francis, CEO, ReturntoWorkSA

Effective case management is a key element for successful recovery and RTW. In this webinar, Michael Francis, CEO of ReturnToWorkSA, discusses what lies behind the excellent results produced by ReturnToWorkSA's case management system.

Happiness as a healing tool? — 5 strategies for supporting injured workers

contributorLauren Finestone

Did you know that by fostering happiness at work, RTW professionals and employers can support injured workers’ recovery?

A story of hope for people living with persistent pain — Part 3: the clinician’s role in managing chronic back pain

contributorLauren Finestone

The final instalment of our summary of the podcast conversation between Dr Rangan Chatterjee and Professor Peter O'Sullivan highlights how clinicians' approaches, beliefs and communication can affect patient outcomes and overall well-being.

A story of hope for people living with persistent pain — Part 2: How movement and breathing can help back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is a valuable resource for anyone dealing with back pain. In Part 2 of our 3-part summary of this conversation, O'Sullivan discusses the importance of relaxation

A story of hope for people living with persistent pain — Part 1: The mind-body connection in back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is an important resource for anyone dealing with back pain.

Webinar recording - The Future of Recovery: Integrating AI to deliver evidence-based early intervention

contributorLibby Roberts

Libby Roberts explores how generative AI is revolutionising allied health by enabling scalable, evidence-based early intervention and recovery support.

Webinar recording — Chronic Pain in Claims

contributorKathy Hubble

Kathy Hubble of Amelio Health, delves into the nature of chronic pain, explores approaches to its management, and offers valuable insights for healthcare professionals, claims managers, and anyone involved in supporting individuals with chronic pain condi

How Return to Work SA’s Surgery Assist program is enhancing recovery and RTW — Part 2

contributorLauren Finestone

Return to Work SA’s approach to supporting injured workers through surgery and recovery is delivering pleasing results.

How Return to Work SA’s Surgery Assist program is enhancing recovery and RTW — Part 1

contributorLauren Finestone

Return to Work SA’s approach to supporting injured workers through surgery and recovery is delivering pleasing results.

Webinar recording — The Orebro: The power of early psychosocial screening and management to ensure a smooth recovery and return to work and life.

contributorDr Cassandra Zaina

This webinar, presented by Dr. Cassandra Zaina, discusses the importance and implementation of the Örebro Musculoskeletal Pain Questionnaire (ÖMPQ) in early psychosocial screening for workers' compensation cases.

Why the right type of conflict can be good for workplaces

contributorLauren Finestone

We should spend more time not trying to eliminate conflict at work but creating the ‘right kinds of conflict’.