Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Conflict Cookie #4: Making the most of conflict

contributorGabrielle Lis

Conflict driving you crazy? Use it to drive innovation...

Manage people, not musculoskeletal symptoms

contributorGabrielle Lis

Ignoring the non-physical causes of musculoskeletal problems leads to very poor outcomes in this all too familiar case study.

Conflict Cookie #3: Managing conflict

contributorGabrielle Lis

It's a waste to sweep cookie crumbs under the carpet, and the same goes for conflict. Don't ignore workplace conflict: manage it.

Zeroing in on risky business: Hazard assessment and musculoskeletal disorders

contributorGabrielle Lis

We take a look at the non-physical work factors that contribute to musculoskeletal disorders

Conflict Cookie #2 Recognising conflict

contributorGabrielle Lis

Recognising conflict BEFORE you trip over it is essential for managing successful return to work.

Small business, big problems?

contributorAnna Kelsey-Sugg

Smaller businesses don't necessarily have fewer problems with return to work - simply different ones. The Australian Industry Group's Tracey Browne talks us through the variations.

Top ten easy steps for improving workplace culture

contributorAnna Kelsey-Sugg

Good workplace culture fosters loyal employees who want to remain at their workplace.

Conflict Cookie #1: What kinds of conflict happen in the workplace?

contributorGabrielle Lis

Remember how your mum taught you to turn lemons into lemonade? In this series of bite-sized articles, we make cookies out of conflict!

Top ten tips for dealing with the Doc

contributorGabrielle Lis and Dr Mary Wyatt

"Bad medicine" delaying RTW at your organisation? Our latest top ten will help sweeten your relationship with medical practitioners...

On the clock and over the hill? Ageing workers in physical industries

contributorGabrielle Lis

We can't turn back the clock, but we can offer advice on how to minimise the impact of age on "work ability" in physically intensive industries.

Top ten tips for super smooth supervising of RTW

contributorGabrielle Lis

Supervising return to work ain't easy...unless you've read our latest top ten!

Top ten tips to keep you on track when managing a stress claim.

contributorAnna Kelsey-Sugg

To help an employee return to work after a stress claim, our ten tips start with proactivity and care. Read on!

Top ten tips for preventing long term claims

contributorGabrielle Lis

Changes to your injury management system can help reduce claim duration.

Top ten tips to help employees with depression

contributorGabrielle Lis

Productive employment probably isn't the first thing that comes to mind when you think of depression. But helping employees with depression stay at work is good for everybody. Our top ten tips show you how it's done...