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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Gabrielle Lis and Dr Mary Wyatt
Read our guide to fearless RTW Coordination leadership, then take up our Choose Your Own Adventure Leadership Challenge!
Gabrielle Lis
Taking ages to recover and return to regular duties after a workers' compensation claim? Make some noise!
Gabrielle Lis
Shh! The low-down on confidentiality, return to work and workers' comp.
Tom Barton
Why don't doctors communicate well when returning patients to work? Let's consider ways of helping them to.
Gabrielle Lis
Tips for supervisors who have their doubts about a worker's injury or compensation claim.
Gabrielle Lis
A quick guide to the advantages and basic techniques of active listening.
Gabrielle Lis
Hurdling with a briefcase is tough, so why not dismantle RTW relationship barriers before they trip you up?
Gabrielle Lis
Part One - What are the barriers to good doctor / employer relationships?
Anna Kelsey-Sugg
What approaches can you take in the all-too-common situation of needing to convince others that good RTW is worth the effort?
Anna Kelsey-Sugg
How to recognise doctors who are good communicators - and why it's in your interest to seek them out.
Gabrielle Lis
Conflict driving you crazy? Use it to drive innovation...
Gabrielle Lis
It's a waste to sweep cookie crumbs under the carpet, and the same goes for conflict. Don't ignore workplace conflict: manage it.
Gabrielle Lis
Recognising conflict BEFORE you trip over it is essential for managing successful return to work.
Gabrielle Lis
Remember how your mum taught you to turn lemons into lemonade? In this series of bite-sized articles, we make cookies out of conflict!
