Free Knowledge Base Articles

Return to Work Matters is Australia’s leading independent resource for return to work professionals.

Dr Mary Wyatt is committed to sharing information that can make a meaningful difference to RTW experiences and outcomes. Based on feedback that shows some people have difficulty convincing their employers to provide access, we have decided to make about 1 of every 7 articles free - and create a small best practice knowledge base that is available to everyone.

To access all our resources click here to find out how to join

Listed below are our Free Articles - Click the ‘Free Research Articles’ button to visit our Free Research Summaries and Updates.

What creates positive workplace culture?

contributorRobert Hughes

When we look at the reader statistics for Return To Work Matters it is obvious that Workplace...

SuperDoc (3) - On the importance of listening - and saying no.


Super Doc gives a super-spiel about the importance of listening - and saying no

What's it all about?

contributorRobert Hughes

The what and why of Return To Work Matters

Case Study: Cool, calm and in control

contributorStefanie Garber

A worker's confidence and approach to self-management can make the difference between a...

Ten tips for communicating with doctors

contributorTom Barton

Dr Robyn Horsley gives us ten tips for great communication with the treating doctor.

Calculating absenteeism costs

contributorGabrielle Lis

Calculating the costs of absenteeism will help you make the case for better injury management...

Managing disaster compensation

contributorGabrielle Lis

Richard Green, injury and claims manager with the CFA after Black Saturday, knows what to expect...

White collar, blue collar

contributorGabrielle Lis

Are you a RTW professional daunted by the prospect of working with a predominantly blue collar...

Surviving Recovery

contributorElizabeth Quinn

Elizabeth draws on personal experience in this Users Guide To Maintaining a Positive Attitude on...

Webinar: Back Pain and Return to Work

contributorDr Mary Wyatt

Back pain accounts for a large proportion of injury claims, and a higher proportion of long term...

Teaching WorkCover claimants to sell themselves

contributorElizabeth Quinn

In pain, low in confidence, and down at heart: it can be a hard slog to get back into the...

Navigating RTW Coordination

contributorGabrielle Lis

From managing interactions with doctors, to writing useful and appropriate file notes, new RTWCs...

Asking assertively

contributorGabrielle Lis

Know what you want from people at work, but not how to get it? Learn how to talk the talk, and...

Managers VS workers

contributorGabrielle Lis

Hang on! Isn't RTW supposed to be all about the love? We count down ten ways to improve tetchy...

Sunny side up

contributorRTWMatters team

What is optimism? How is it good for health? When is it wise, in professional life, to get your...

Breathing easy

contributorTom Barton

Asthma is the leading chronic disease in Australia. This briefing paper covers the basics, as...

Let's get loud

contributorGabrielle Lis

Taking ages to recover and return to regular duties after a workers' compensation claim? Make...


contributorGabrielle Lis

Shh! The low-down on confidentiality, return to work and workers' comp.

8 tips for a great relationship - working with the claims manager

contributorTom Barton

We respond to a Return to Work Coordinator's query about resolving problems between employers...

Dealing with the victim mentality

contributorDr Mary Wyatt

In response to a reader's questions, our resident Occ Phys explains how to encourage a proactive...

Common causes of workplace pain

contributorAnna Kelsey-Sugg

Understanding musculoskeletal pain will increase productivity and health.

More than medical

contributorGabrielle Lis

Some people have a harder time managing their injury and returning to work than others. Are...

Strategic implementation Q&A

contributorGabrielle Lis

How to take the long view and get where you want to go, faster.

Quick Guide: Self efficacy

contributorGabrielle Lis

Not every injured or ill worker has the "I think I can" attitude of the Little Engine That...

Disability management pegged: Part 1

contributorGabrielle Lis

You don't have to hang anybody out to dry to get your systems pegged. Instead, make plans and...

Shouldering on

contributorGabrielle Lis

A fact sheet about shoulder pain, including workplace contributions and solutions

Top ten ways to reduce sick leave

contributorGabrielle Lis

Keep workers and reduce sick leave with a dose of sick leave sugar (and a dash of lemon!)

Signs of employee disengagement

contributorAnna Kelsey-Sugg

Advice on how to bite the signs of disengagement - before they bite you

Anxiety Q&A 3: Working with anxiety

contributorGabrielle Lis

This final instalment provides tips for helping anxious employees maintain their cool and remain...

Back Pain & RTW

contributorCheryl Griffiths

Everything you need to know about back pain and RTW in one hit!

Communicating with "The System"

contributorRosemary McKenzie-Ferguson and Gabrielle Lis

Workers struggle to listen and be heard. How does this affect them?

RTW relationship hurdles 1: Doctors and employers

contributorGabrielle Lis

Part One - What are the barriers to good doctor / employer relationships?

Juggling RTW and performance issues?

contributorGabrielle Lis

These practical industry insights will save you from having to grow an extra pair of arms...

Motivational mojo medicine

contributorGabrielle Lis

RTW motivation can be hard to muster...Unless you've had your dose of the RTWMatters...

How to recognise if you're "in the zone" at work

contributorAnna Kelsey-Sugg

Missing the zing in your step? Here's some help to refresh at work and steps to getting in the...

6 simple apathy busters

contributorGabrielle Lis

Supervisors apathetic about RTW? You gotta bust that apathy ASAP!

Top ten things to avoid in RTW

contributorAnna Kelsey-Sugg and Gabrielle Lis

Maximise the chances of great RTW outcomes by avoiding these bad boys.