Articles

This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

‘How I explain common conditions to my patients’ — messages from a chiropractor

contributorLauren Finestone

Rob Beaven, chiropractor, blogger and host of The back pain podcast, tells us how he explains...

Speak to recover — the art of messaging in injury care (Part 1)

contributorDr Mary Wyatt

Dr Mary Wyatt explores the effects of communication on work-related injuries.

‘You’re speaking my language’ — how to translate research into action and real change

contributorLauren Finestone

A case study shows how ‘intermediaries’ — like work injury scheme stakeholders — can take the...

Webinar recording: Speak to recover — the art of messaging in injury care

contributorDr Mary Wyatt

Dr Mary Wyatt explores the effects of messaging on managing work-related injuries. She uses 2...

Evidence-based messages about self-management

contributorLauren Finestone

Messages that empower people to self-manage their injuries contribute to better RTW and recovery...

The feel-good factor — why your thoughts and emotions matter to recovery

contributorLauren Finestone

Injured workers will benefit from the message that their thoughts and emotions can affect how...

It pays to share (evidence-based messages)

contributorRTWMatters team

Ten reasons to share the key messages from It Pays To Care with everyone who works with workers’...

When inactivity hurts and movement heals

contributorLauren Finestone

An important message for healthcare providers to give injured workers is that inactivity is more...

Messages to help people with back pain get their lives back

contributorLauren Finestone

Anne’s story compares how positive and negative messages about the body have a huge impact on...

How do Work Health and Safety psychosocial regulations line up with RTW laws? And how do employers comply with both?

contributorRTWMatters team

What should employers do to make sure they're complying with both Work Health and Safety...

The power of words in health (Part 3) — 5 tips to shift the way you talk about osteoarthritis

contributorLauren Finestone

Five suggestions for how clinicians can shift the conversation from an ‘impairment’ to a...

The power of words in health (Part 2) — changing the conversation about osteoarthritis

contributorLauren Finestone

Clinicians and people with knee osteoarthritis can shift the conversation about osteoarthritis...

The power of words in health — changing the conversation about osteoarthritis (Part 1)

contributorLauren Finestone

How we talk about health profoundly impacts how we think and act when managing our well-being.

Threading the needle (Part 2) — tips for managing RTW for injured or ill workers

contributorLauren Finestone

Safework Australia has new guide helps supervisors in small and medium businesses tread the...

Threading the needle (Part 1) — tips for managing RTW for injured or ill workers

contributorLauren Finestone

Safework Australia's new guide helps supervisors in small and medium businesses tread the tricky...

Words, language and collaboration matter in returning to ‘good work’

contributorLauren Finestone

Four experts discuss the idea of ‘good work’ and how collaboration can achieve better outcomes...

‘Be more human, think like a customer’ — the importance of empathy and connection in case management

contributorLauren Finestone

When injured workers reflect on their workers' comp claims experience, it's how their claims...

RTW: from policy to practice — union views from the coalface

contributorLauren Finestone

Three union advocates give us their insights into the factors that can help improve RTW outcomes...

IRRI-sistable (Part 2) — tipping the scales towards fewer workplace mental health injuries

contributorLauren Finestone

In Part 1 we introduced IRRI — WorkCover Queensland’s Injury Risk Reduction Initiatives. In this...

In the hands of the gods? Spinal injuries from a worker’s perspective

contributorLauren Finestone

A ‘recovering interventional spine physiatrist’ makes the case for spine clinicians paying more...

‘Workers’ what?’ Information about workers’ compensation falls short

contributorLauren Finestone

What do we know about how workers access, understand and engage with information about workers...

Did you know? We have principles that help GPs in their role to support work participation

contributorLauren Finestone

The ‘Principles on the role of the GP in supporting worker participation’ provide guidance to...

The role of general practitioners in worker rehabilitation — insights from the research

contributorLauren Finestone

General practitioners clearly play a critical role and we ask them to do a lot in a complex...

RTW: from policy to practice. How to make change happen

contributorLauren Finestone

The 'It Pays to Care' report calls for change in our work injury schemes, but recognises that...

How to really reassure

contributorGabrielle Lis

Patient / treater rapport, emotional validation and education backed by experiences that...

Bad reassurance: "You’re fine! Don’t worry!"

contributorGabrielle Lis

Doctors and allied health professionals aiming to avoid over-treatment can actually make things...

Call to power

contributorGabrielle Lis

Friendly telephone contact from laypeople with no psychological training alleviates loneliness,...

Telehealth in workers’ comp

contributorDr Mary Wyatt

Our in-house expert and seasoned Independent Medical Examiner, Dr Mary Wyatt, explains...

Said or unsaid, words matter

contributorRTWMatters team

Six powerful phrases that are heard too often, or not often enough, in the field of RTW and...

Webinar recording: Return to Work Coordinators, Doctors and Return to Work: an update

contributorTyler Lane

New research on the influence of return to work coordinators and health care providers on return...

Supercharging motivation for the chronically ill

contributorRTWMatters team

Motivating messages for RTW coordinators, supervisors and HR, based on research that describes...

Grand champions of persuasion...or manipulation?

contributorRTWMatters team

Even when it succeeds, manipulation destroys trust and breeds resentment. How can we persuade...

Trust me, I'm like a smart person

contributorDr Mary Wyatt

Authority builds trust, a powerful persuasive tool. In our fifth article on persuasion and...

I love the poorly educated: Trump's persuasive compliments

contributorDr Mary Wyatt

Being likeable also makes you persuasive. In our sixth article on persuasion, we explore the...

Now I go on a television show...and everyone thinks I'm such a nice guy

contributorDr Mary Wyatt

In this article on Donald Trump and the art of persuasion, we examine the way small commitments...

I have so many fabulous friends who happen to be persuasive

contributorDr Mary Wyatt

People want to be like other people, hence the persuasive heft of "social proof". In our third...

Nobody builds better reciprocity than me, believe me

contributorDr Mary Wyatt

Actually, we don't believe you, Mr President! In the second in our series of articles on the...

I'm going to make you persuasive...really, really persuasive

contributorDr Mary Wyatt

President Donald Trump is one of the 21st century's great persuaders. This series looks at the...

Webinar recording: Mediation v Litigation - Two part series

contributorAlison Shaw

Dispute resolution options in RTW and Industrial cases including a case study

Webinar recording: Manage your mindset

contributorMark Stipic

3 key principles of communication you can start using immediately to speed up your RTW outcomes