Articles

This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

Jane Braddy: RTW in Home and Aged Care

contributorA. Richey

According to WorkSafe Victoria, workers in residential care, including aged care, have a higher...

Making the most of a referral for pain management

contributorBronnie Thompson

What does it mean and how to make the most of it.

Webinar Recording: Employers taking the lead role

contributorKerry Foster

In this webinar Kerry Foster, Director of Active Occupational Health Services, will discuss the...

Webinar Recording: Engaging others early - The art of influence in return to work

contributorCarolyn Mounce

Building influence without authority and how it can support personal injury management...

Webinar Recording: Adjusting to change

contributorKaren Stevens

Adjusting to change is difficult for all of us, but it can be particularly difficult after a...

Webinar Recording: Understanding others

contributorCarolyn Mounce

The art of influence in return to work

Webinar Recording: Supervisor Training

contributorDr Mary Wyatt

This webinar presentation with PIEF discusses the impact of training supervisors on return to...

Webinar Recording: PTSD & Chronic Pain, Dr / Patient Communication

contributorKerrie Shepherd

In this webinar, Kerrie Shepherd, will present the learnings from the IASP Milan World Pain...

Webinar Recording: The role of the medical certificate in identifying and managing RTW barriers

contributorHarry Papagoras

Physiotherapist Harry Papagoras discusses how medical certificates can be used to identify...

Influence: Language - a goldmine of potential

contributorCarolyn Mounce

What do you think of when you think of the words: injured worker, claimant, client, worker? Are...

Influence: The gentle art of disagreeing

contributorCarolyn Mounce

Real influence is when you build from agreement, not from conflict; to align and lead rather...

Want better answers? Ask better questions

contributorCarolyn Mounce

Well-chosen questions can give injured workers - and frustrated RTW professionals - renewed...

RTW and the workplace: Reciprocity rules Part 2

contributorMary Wyatt, using a Safe Work Australia report

Results from the national Return to Work Survey show the strength and consistency of workplace...

RTW and the workplace: Reciprocity rules

contributorMary Wyatt, using a Safe Work Australia report

Results from the national Return to Work Survey show the strength and consistency of workplace...

Influence: Stop talking! Four keys to listening

contributorCarolyn Mounce

To be heard is a powerful experience, and for your claimant it will make them feel safer, more...

It's what you know (that isn't so) that gets you in trouble

contributorRobert Aurbach

The American Medical Association's Guides to the Evaluation of Permanent Impairment were never...

Can we change workplace culture by the way we talk?

contributorRobert Aurbach

What if we change the language in the workplace?

Psychological claims: Part 4

contributorRobert Aurbach

Getting ready for psychological claims - change the story

Psychological claims: Part 3

contributorRobert Aurbach

The history is not just a formality

Psychological claims: Part 2

contributorRobert Aurbach

Finding a model that makes sense of it all

Psychological claims: Part 1

contributorRobert Aurbach

Are you standing in your own way?

Influence: Steps to instantly connect with the claimant

contributorCarolyn Mounce

Building immediate rapport in return to work can turn adversary into ally.

The art of influence in return to work

contributorCarolyn Mounce

Are the latest sales and marketing techniques an untapped resource in return to work?

What is the difference between cancer and whiplash?

contributorDavid Butler

“When a lot of remedies are suggested for a disease, that means it can’t be cured” -...

Webinar Recording: Participatory Ergonomics & Manual Handling

contributorEmma Morgan & Rachel Doody

This presentation will discuss how “Participatory Ergonomic” principles can be considered and ...

Webinar Recording: Getting stuck on modified duties - a case discussion

contributorDeborah Howard

Deborah Howard, a US return to work manager, faces many of the same issues Australian employers...

Examining supervisor competencies and return to work

contributorDr Mary Wyatt

Competencies supervisors need to affect positive RTW outcomes for workers suffering...

Tension before and after an injury

contributorDr Mary Wyatt

A cost analysis of workplace culture and its impact on return to work

eLearning: Musculoskeletal troubles

contributorDr Mary Wyatt

Understanding the difficulties everyone faces with musculoskeletal problems can help you help...

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn...

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people...