This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

IMEs as forces for healing, not harming — Part 1: case managers

contributorLauren Finestone

Independent medical examinations are one of many factors in our compensation system that can...

Webinar recording — It pays to care: from policy to practice

contributorDr Mary Wyatt

Dr Mary Wyatt introduces the Australasian Faculty of Occupational and Environmental Medicine's...

Claims intake at WorkCover Queensland — Insights from the introduction of a biopsychosocial framework

contributorLauren Finestone

A partnership between researchers and a workers compensation insurer (WorkCover Queensland) is...

Big ideas for mental health in small businesses

contributorTim Hoopmann

In this Q&A with Tim Hoopmann, small business owner and Beyond Blue speaker, we learn how to...

Getting the workplace onside

contributorDr Mary Wyatt

A guide to help insurance case managers, RTW Coordinators and rehabilitation providers motivate...

Case management opportunity alert

contributorGabrielle Lis

Get to know an untapped resource: Australia’s committed, highly experienced cohort of RTW case...

What do case managers value about their work?

contributorGabrielle Lis

Forty-six Australian case managers tell Return to Work Matters about the most rewarding aspect...

Motivate workers by meeting their needs

contributorDanielle Mik

Injured workers will continue to struggle with motivation unless the system takes charge of...

Case study: Regulator-led case management success

contributorDr Mary Wyatt

Evidence from a US jurisdiction shows that top-down reforms can improve RTW outcomes, improving...

Case manager whistle blower says workers deserve better  

contributorAnonymous Claims Adviser

“I would hate for an injured worker to hear how they’re spoken about in the office,” a NSW...

Webinar recording: The elephant in the room - a rehabbers journey to the other side

contributorRhea Mercado

Dr Mary Wyatt interviews Rhea Mercado, author and rehabilitation professional, about the...

Webinar recording: My top strategies for rehabilitation case management

contributorTatjana Jokic

In this webinar psychologist, Tatjana Jokic shares top strategies for effective case management.

Ten things injury insurers do that plaintiff lawyers love

contributorWill Barsby, General Manager CTP, Life and A&H at EML

An ex-compensation lawyer spills the dirt on how injury insurers can be their own worst enemies,...

A new focus on case management

contributorDr Mary Wyatt

Dr Wyatt describes the current state of case management in Australia, and asks for your help in...

Webinar recording: Case management - The good, the bad and the ugly

contributorDr Mary Wyatt

In this webinar, the first in a series of webinars on case management, Dr Mary Wyatt outlines...

Small business: big challenge for case management

contributorSharon Stratford

Of all business sizes, small businesses have the worst RTW outcomes. How can case managers help...

Call to power

contributorGabrielle Lis

Friendly telephone contact from laypeople with no psychological training alleviates loneliness,...

Webinar recording: Recovery Blueprint: helping case managers help injured workers

contributorRoss Iles

The Recovery Blueprint project is a partnership between Monash University and WorkCover...

Webinar recording: Case management - Early identification of people at high risk for work disability

contributorDr Mary Wyatt

An occupational physician's guide to identifying and supporting high-risk individuals and common...

icare laid bare

contributorGabrielle Lis

icare engaged with the evidence-base around best practice injury management, and tried to reform...

Ombudsman calls for overhaul of “immoral and unethical” Victorian practices

contributorGabrielle Lis

New report concludes: “Nothing short of wholesale changes to the system will address the issues...

Webinar recording: Compassion fatigue and emotional well-being of workers compensation employees

contributorEmily Cope

This webinar will discuss new research which has begun to consider risk factors and protective...

Mirror, mirror

contributorGabrielle Lis

“Who’s the fairest?” matters to compensation recipients. Researchers find associations between...

Time management approaches

contributorGabrielle Lis

Learn how to reduce stress, improve productivity and increase your engagement with good time...

Three steps to getting the appreciation you deserve

contributorGabrielle Lis

Feeling overworked and underappreciated? Here’s a simple, three-step plan to help you show ‘em...

New insurer approach reduces delays in decisions about healthcare

contributorDr Mary Wyatt

Delays and disputes are stressful and can have a negative impact on recovery and return to work....

Webinar recording: Hacking Return To Work: 3 surprisingly simple RTW strategies you can use right now

contributorMark Stipic

RTW strategies you can use right now to speed up your outcomes and deal with complex cases

How to support psychological claimants

contributorGabrielle Lis

When psychological claimants feel supported by their employer the RTW outlook is bright. Here we...

New data shows employer support crucial for psychological claimants

contributorGabrielle Lis

In Australia, only one third of psychological claimants feel supported by their employer: those...

How-to guide: Calling psychological injury claimants

contributorGabrielle Lis

Delaying contact with workers who’ve claimed for psychological injury can delay return to work....

Comparing the data: physical and psychological claims

contributorGabrielle Lis

Dr Wyatt dug into the data on the outcomes and experiences of Australian workers who lodge...

Webinar recording: Physiotherapists and return to work

contributorRoss Iles & Paul Coburn

This panel discussion explores physiotherapy strategic approaches to improve return to work and...

Dispute Resolutions: How does your jurisdiction stack up?

contributorA. Richey

The CPM report provides information on disputation rates and dispute resolution rates across...

Disputes: is avoidance the best policy?

contributorA. Richey

Workers compensation disputes are often both costly and time consuming. While sometimes they're...

Claims Process: the stress of making a claim

contributorA. Richey

When a worker is injured, there might be fears for their job stability, financial burdens, or...

Orebro: the questionnaire you need to know about

contributorA. Richey

The Orebro Musculoskeletal Pain Questionnaire (or OMPQ) used to be known as the Acute Back Pain...

Cancer and Fatigue: in the workplace

contributorA. Richey

When dealing with cancer, fatigue is a common side effect of treatments. It may include...

Mental Health: developing an action plan for your workplace - part 2

contributorA. Richey

Once your action plan has been developed, what are the next steps for implementation?