Articles

Articles

This page lists all practical and feature articles available on Return to Work Matters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

Influence: Language - a goldmine of potential

contributorCarolyn Mounce

What do you think of when you think of the words: injured worker, claimant, client, worker? Are...

Influence: The gentle art of disagreeing

contributorCarolyn Mounce

Real influence is when you build from agreement, not from conflict; to align and lead rather...

RTW and the workplace: Reciprocity rules Part 2

contributorMary Wyatt, using a Safe Work Australia report

Results from the national Return to Work Survey show the strength and consistency of workplace...

RTW and the workplace: Reciprocity rules

contributorMary Wyatt, using a Safe Work Australia report

Results from the national Return to Work Survey show the strength and consistency of workplace...

Influence: Stop talking! Four keys to listening

contributorCarolyn Mounce

To be heard is a powerful experience, and for your claimant it will make them feel safer, more...

It's what you know (that isn't so) that gets you in trouble

contributorRobert Aurbach

The American Medical Association's Guides to the Evaluation of Permanent Impairment were never...

Can we change workplace culture by the way we talk?

contributorRobert Aurbach

What if we change the language in the workplace?

Psychological claims: Part 4

contributorRobert Aurbach

Getting ready for psychological claims - change the story

Psychological claims: Part 3

contributorRobert Aurbach

The history is not just a formality

Psychological claims: Part 2

contributorRobert Aurbach

Finding a model that makes sense of it all

Psychological claims: Part 1

contributorRobert Aurbach

Are you standing in your own way?

Influence: Steps to instantly connect with the claimant

contributorCarolyn Mounce

Building immediate rapport in return to work can turn adversary into ally.

The art of influence in return to work

contributorCarolyn Mounce

Are the latest sales and marketing techniques an untapped resource in return to work?

What is the difference between cancer and whiplash?

contributorDavid Butler

“When a lot of remedies are suggested for a disease, that means it can’t be cured” -...

Webinar Recording: Participatory Ergonomics & Manual Handling

contributorEmma Morgan & Rachel Doody

This presentation will discuss how “Participatory Ergonomic” principles can be considered and ...

Webinar Recording: Getting stuck on modified duties - a case discussion

contributorDeborah Howard

Deborah Howard, a US return to work manager, faces many of the same issues Australian employers...

Examining supervisor competencies and return to work

contributorDr Mary Wyatt

Competencies supervisors need to affect positive RTW outcomes for workers suffering...

Tension before and after an injury

contributorDr Mary Wyatt

A cost analysis of workplace culture and its impact on return to work

eLearning: Musculoskeletal troubles

contributorDr Mary Wyatt

Understanding the difficulties everyone faces with musculoskeletal problems can help you help...

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn...

Using telephonic case management for health interventions

contributorDr Mary Wyatt

Evidence shows that picking up the phone improves RTW outcomes

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people...

Most Victorian GPs not recommending RTW: study

contributorRTWMatters team

A study shows that Victorian GPs are unlikely to recommend alternate duties for injured workers.

Reducing disputes is child's play

contributorRobert Aurbach

Remember when you were a child? A sibling or playmate did some harm to you. What did you do? A...

Webinar Recording: Spinal pain and work - Professor Charlotte Leboeuf-Yde

contributorProfessor Charlotte Leboeuf-Yde

Back pain and neck pain are common. What do we know about their natural history, work...

The need for a paradigm shift in rehabilitation

contributorPam Garton

Guest writer Pam Garton, Occupational Therapist, Abilita Services, has 27 years of experience in...

Broken people from broken systems

contributorDr Mary Wyatt

For many injured workers, the greatest challenge is not the extent of their injuries but the...

Case study: everyone has a role to play

contributorStefanie Garber

Employers and supervisors are key components of the return to work process. Without their...

Case Study: Let the client help you help them

contributorStefanie Garber

Each client comes with their own unique history, personality and circumstances.

Case study: Flexible approaches can kickstart cases

contributorStefanie Garber

Despite the best efforts of the return to work manager, some cases seem to make little progress....

Case study: Catch more flies with honey than vinegar

contributorStefanie Garber

How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?

Turning a dead-end into a new start

contributorStefanie Garber

An individualised, flexible re-training program aimed at giving people confidence may be key to...

When disaster strikes

contributorStefanie Garber

The support offered to a worker with catastrophic injuries can be vital to the person's...

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