This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.
Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.
Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.
We summarise the Victorian Ombudsman's investigation into WorkSafe's handling of complex claims,...
If an employee is suspected of 'gaming the system,' is it worth investigating the matter further...
The CPM report provides information on disputation rates and dispute resolution rates across...
When a worker is injured, there might be fears for their job stability, financial burdens, or...
Monash University in association with the Transport Accident Commission conducted a study into...
The Victorian Ombudsman, Deborah Glass, has begun an investigation into the handling of workers’...
Adjusting to change is difficult for all of us, but it can be particularly difficult after a...
What do you think of when you think of the words: injured worker, claimant, client, worker? Are...
Real influence is when you build from agreement, not from conflict; to align and lead rather...
Well-chosen questions can give injured workers - and frustrated RTW professionals - renewed...
To be heard is a powerful experience, and for your claimant it will make them feel safer, more...
How an innovative phone medical service helped Jetstar to support their employees with early...
What if we change the language in the workplace?
Getting ready for psychological claims - change the story
A cost analysis of workplace culture and its impact on return to work
Evidence shows that picking up the phone improves RTW outcomes
We compare two jurisdictions
The features of telephonic case management that can improve RTW
Telephonic methods can be used to assess the clinical and work participation needs of people...
How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?
Injured workers are being further harmed by Australian compensation systems, according to an...
Dr Wyatt reflects on research she conducted, highlighting that the worker-centred approach...
An interview with psychiatrist Dr Joe Dunn on improving relationships with doctors, and some of...
We all know what happens to that which goes around (it comes around), so why do we sometimes...
Gather round, I've got a story to tell - and it starts with a question...
Want positive results from your clients? Check your 'tude.
Dispute Resolution system expert Nerida Wallace explains the important characteristics of a...
When one part of the system underperforms, the others follow suit.
What works and what does not work in the decision making process. A must read for claims / case...
Another must read for claims / case managers: how you cannot afford to get it wrong, and how you...
A good decision making process is worth its weight in platinum, making this a key read for...
Lara (not her real name) recovers from brain trauma but eventually quits her job and abandons...
In response to a subscriber's question, we find that the early bird gets results.